Do you have a complaint?
It is of course annoying if you have a complaint about the service you experienced. However, we kindly ask you to forward your complaint to the customer contact department by e-mail. This can be done by e-mail, regular mail and/or telephone. Our employees from the customer contact department will review the complaint and try to resolve the complaint to everyone's satisfaction.
Our data:

Finito Bazaar
Gooiland 2B
1948 RC BEVERWIJK
customerservice@finitobazaar.com
or via our contact page.

"It can always happen that something does not go exactly as planned. We recommend that you first report complaints to us by emailing customerservice@finitobazaar.com. If this does not lead to a solution, it is possible to resolve your dispute to register for mediation via Stichting WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.

After receiving your complaint, you will receive a confirmation from us.
We will respond to your complaint within 14 days of receipt, if it requires more time, we will inform you.

If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil. From February 15, 2016, consumers in the EU will also be able to register complaints via the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being processed elsewhere, you are free to file your complaint via the European Union platform."